When India was first discovered, it became known as the land of unique spices and culture. Now, it’s even more famous as the land of development. India’s step towards modernization and Business Process was greatly noticed worldwide recently, becoming a major port for software developers and telemarketing. Statistically speaking, projects are developing with a 25 % growth rate, a rate which is envied by many developing countries for being stable rather than high.
In general, Business Process management is very popular today. Yet, such popular concept is tightly controlled by costs, i.e. you have to consider how to do more business with less money all the time. At some point, you should consider more services than the in-house can offer you. In other words, consider outsourcing.
The hidden quality of outsourcing is that its Service Providers give you more than a cheaper offer, they give you sometimes an indirect bonus in the form of high productivity and quality.
Choosing your partner
The first thing you should consider when you start outsourcing is to choose the offshore employee that will meet your requirements. Your choice must depend mainly on how much you will save money by hiring him/her rather than assigning the task to one of your in-house employees.
Which tasks to be assigned
Recently, some companies discovered that it is cheaper to assign back office Services (like HR and networking within the company) to outsourced consultants than to in-house ones.
Knowing the benefits
It has been clear world-wide that outsourcing is at some point a must for every firm, and in a narrower range for every person with much responsibilities.
It’s even more attracting to companies due to the cost effective solutions outsourcing offers, not to mention offshoring such services to developing countries which gives a chance for even lower costs.
And it’s not just the money, it’s the time too! Outsourcing actually ‘created’ extra time for companies and persons to focus more on the core of their business. Nobody could have imagined how much you can save money and time through outsourcing until it was proven today. Outsourced employees could be considered a major factor of developing your project, even if they are assigned a large amount of trivial matters.
Co-Co !
- Countries: India is one of the popular locations for outsourcing, also on the top of the list we have Russia and China.
- Costs: A lot of papers and researches have been done on how much outsourcing can save money, the range is nearly 40-50% savings.
An old concept with a recent popularity
Outsourcing is not a contemporary concept at all, it was present in old ages but under different names. But upon realizing its success all around the world by companies which took the risk of applying such concept in business widely, this made other companies more eager to try it seeking for their own success.
Nowadays many companies upgraded their outsourcing process into offshoring, in other words, they allocated their tasks to many persons and even many organizations around the globe.
Making the decision correctly
As rewarding as it sounds, outsourcing may NOT be your beset option. In order to decide whether to outsource or not you need to know exactly what are your needs. You may need to reduce your costs in general, but you should know that the cost effect specifically doesn’t appear as early as expected. That’s due to initial investments in infrastructure, training, and other such preliminaries. So don’t expect to find the golden pot at the rainbow end easily!
Outsourcing advantages in India
Although India is a land of tens of cultures in one place, it has a unique feature when it comes to languages. You can find many persons of different ages and classes who can speak English fluently, a thing which is less likely to be found in any other non-English speaking country.
In addition, with the lower cost of labor and talents than many other places, it becomes very attractive to hire Indians, especially software professionals whom are expensive if you try to find them elsewhere.
This cost factor made India, as an outsourcing destination, very attractive to the American based Projects which find in India the large variety of cheap labor they are seeking.
IT knowledge starts from nursery!
From the onset of its modern development, India is like a large factory manufacturing software professionals by thousands! Believe it or not, IT education there starts right from nursery, but course with simplified terms that fit children!
Even more, to enable people of all ages to join the league of IT, Indians established specialized institutes available to provide diplomas/degrees in various fields of IT for those who missed higher education or are considering career shifts.
Consequently, you can hear some outstanding success stories in the field of IT, software and telemarketing.
Growing sectors
Software is the ongoing growing sector of all time, specially after the use of custom software to meet each company or organization’s needs.
Even more growing are web applications with all its subcategories which became specifications on their own, SEO sole experts are becoming more popular and popular everyday.
More specialized services also include CAD services and 3D designing which are also highly demanded. Talking of 3D designing we should point out to its two important uses which are:
- High-end designing of websites using flash and other 3D programs which are becoming more popular than the usual ‘solid’ html designs.
- Games and animation movies which are adored by adults before children.
The Indian claimed surprise
Definitely you’ll have costs subtraction and value addition if you choose outsourcing as an option after making sure it fits your case. But don’t expect it to be the golden pot on the rainbow side containing your saved money. In other words, you have to wait until after you settle all the agreements with the new outsourced partners and the wheels begin to be in motion. Just after a while you will notice gradually how much you earned.
Although you don’t usually expect this from a developing country, but it’s claimed that the number of persons with bright and creative minds in India is breathtaking. It’s devastating to know how such countries are like big mines with golden talents waiting for a chance to remove the dust on them.
Summarizing the popularity of BPO
You can sum up the reason behind BPO popularity as:
- It gives you a wide spectrum of labor choice, where you can choose the cheapest cost of a specific talent you are seeking.
- It will create extra time and gives the chance to re-distribute attention so that it one can pay more attention to the core, fundamentals and strategies of work.
- It divides tasks logically according to the importance of each task and the person with capabilities to deal with them so that everybody can focus on what he/she is doing.
- It allows companies to invest more in growing sectors like technology, thus it makes a better use of their money and investments.